2023 Speakers

President, California Academy of Family Physicians

Raul Ayala, MD, MHCM

Ambulatory Medical Officer, Adventist Health
Mercy Flights

Sabrina Ballew

Supervisor, Mobile Integrated Healthcare
Adventist Health

Regina Berman, RN, MA

Integrative Care Management and ACO Executive
AmeriHealth Caritas

Sharon Colaizzi, RN BSN/BS, MPPM, CPHM

Corporate Director, Population Health Program Management
Ohio Department of Aging

Mina Chang, Ph.D.

Deputy Director and Chief Analytics & Compliance Division
Health Plan of San Mateo

Chris Esguerra, MD

Chief Medical Officer
The Helper Bees

Andy Friedell

COO
Partners Health Plan/Care Design NY

Karleen Haines

Chief of DEIB & Advocacy
CareFirst BlueCross BlueShield

Seiji Hayashi, MD, MPH, FAAFP

Interim Chief Medical Officer, Community Health Plan of DC
Lead Medical Director for Government Programs
Colorado Access

Kisii Hosack

Interim Director
MVP Health Care

Nikki Hungate, MS, MHA

Senior Leader, Medicare & Government Programs Product Strategy
CareOregon Population Health Partnerships

Erica Idso-Weisz, MS, LMFT

Jackson Care Connect Care Team Manager
Partners Health Plan /Care Design NY

Diane Marrone

Chief of Care Management
Optima Health

Traci A. Massie, PMP, MBA, CCHW

Director of Government Programs, Member & Community Outreach and Social Determinants of Health
Genesee Health Plan

Jim Milanowski

CEO
VNS Health

Alan Rice, LCSW

Population Health Specialist, Select Health SNP
Geisinger Health Plan

Joann Sciandra, MHA, BSN, RN, CCM

Vice President, Care Coordination and Integration
CareSource

Cameual Wright, M.D., MBA

Vice President, Market Chief Medical Officer, Indiana Market
Colorado Access

Jamie Zajac, DC

Director, Care Management
Speakers Biographies


Raul Ayala, MD, MHCM

Ambulatory Medical Officer
Adventist Health
President
California Academy of Family Physicians

Dr. Raul Ayala serves as the Ambulatory Medical Officer and Designated Institutional Official. His responsibilities at Adventist Health include clinical management of the Rural Health Clinics, Adventist Health Physician Services, Physicians Network Medical Group, Graduate Medical Education and coordination of care with acute care hospitals.

Dr. Ayala attended UCSF for his graduate medical studies, is Board Certified in Family Medicine & Community Medicine and completed a master's degree in health care management from Harvard School of Public Health.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 80 communities in California, Oregon and Hawaii with over 400 sites of care. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care agencies, hospice agencies and joint-venture retirement centers in both rural and urban communities

Sabrina Ballew

Supervisor, Mobile Integrated Healthcare
Mercy Flights

Sabrina Ballew is the Supervisor of the Mercy Flights Mobile Integrated Healthcare (MIH) department. She began her career at Mercy Flights in 2013 and joined MIH in 2015 as part of the start-up team, focusing on taking patient care to the patient. She is Community Paramedic and a Community Health Worker (CHW). Currently, she is the Chair of the Oregon MIH/CP Coalition.

Prior to her time at Mercy Flights, she was an Emergency Medical Technician with a local fire department, responding to 911 and other emergency calls. She has also served as an instructor in EMS at Rogue Community College.

Sabrina has served as the Secretary of the Jackson County Community Services Consortium for the past four years. Serving non-profit agencies in Jackson County. She has a strong passion for sharing her knowledge in the area of MIH and CHW in the community and abroad.

She is married with five children, three dogs, and two cats. Her family resides in Medford and Georgia. You will most likely find her in her garden or exploring all of the beautiful scenery of Southern Oregon.

Regina Berman, RN, MA

Integrative Care Management and ACO Executive
Adventist Health

Regina Berman, RN, MA, Integrative Care Management and ACO Executive for the Adventist Health system, is responsible for the development and execution of longitudinal care coordination services across the care continuum using a Progression of Care Model. She is also a responsible for the clinical components of a successful revenue cycle and Value Based Care initiatives. Previously, Principal Strategic Advantage for Health, providing guidance to organizations on effective design and execution for emerging value-based payment models and performance excellence. Skilled in designing whole system change, program integration and analytic platforms for clinical and claims-based data integration. Previously served as the VP Population Health and Accountable Care, COO MemorialCare Regional ACO, LLC for MemorialCare Health System. She oversaw all aspects of MemorialCare's population health management, bringing more than 20 years of leadership experience in health care performance improvement, quality, safety and knowledge management and in clinical, operational and service excellence. Prior to joining MemorialCare, Ms. Berman was the VP for Quality and Resource Stewardship for Kaiser Permanente. Population Health, Advanced Senior Care, Transitions of Care and Case Management and Medical Cost Trending, Quality & Regulatory affairs were among her areas of responsibility. She managed a $1.7 billion medical cost budget and achieved a zero % expense trend during her tenure.

While working with Hackensack University Medical Center as an Executive Director of performance improvement and innovation, she led several national projects including the $22 million, 3-year RWJ/IHI Pursuing Perfection grant and the subsequent CMS P4P demonstration project. She is certified in a variety of quality and coaching models and is a certified lean leader and patient safety officer. Previous positions include; Senior Vice President at JPS Health Network in Texas, and Executive Director of Corporate Quality & Medical Management at Mt. Sinai Health System in New York. Regina has a demonstrated track record for achieving national best practice triple aim outcomes in a variety of healthcare and related business environments; public, private, academic and start up.

Ms. Berman provided faculty support for the Centers for Medicare & Medicaid Innovation (CMMI) Improvement Advisors Program and has served as an examiner for the Department of Commerce Malcolm Baldrige Performance Excellence Program and was the Chair of Quality NJ, the state Performance Excellence Program. Ms. Berman is a trained Life Coach/mentor by the Bark Institute (Wisdom of the Whole) and the Institute of HeartMath.

A registered nurse Regina holds an M.A. from New York University, completed Harvard University’s Executive Leadership Program and has spent much of her career developing and refining clinical and operational programs and developing partners that span the care continuum. She has served as Chair of New Jersey's State Quality Program, on the Malcolm Baldridge National Performance Excellence Program Board of Examiners, is a Diplomat of the American Board of Quality Assurance and Utilization Review Physicians and a Certified Professional in Healthcare Quality of the National Association for Healthcare Quality. Berman served on the National Quality Forum Executive Institute Advisory Board and Performance Measurement Task Force. She speaks nationally on population health and performance measurement improvement strategies, information management and other topics.

Sharon Colaizzi, RN BSN/BS, MPPM, CPHM

Corporate Director, Population Health Program Management
AmeriHealth Caritas

Sharon is the Senior Leader Clinical Strategy and Integration. In this role, she is responsible for oversight of the development and execution of strategies for clinical and operational teams for the organization.

Sharon is an accomplished population health management executive with comprehensive healthcare experience across acute, ambulatory and community settings addressing physical, mental and social health and well-being. Her impact has been in leading interdisciplinary teams strategically and tactically in clinical operations focused on patient engagement, provider engagement and cost of care. She’s held previous leadership roles at United Health Care, Molina and UPMC

Mina Chang, Ph.D.

Deputy Director and Chief Analytics & Compliance Division
Ohio Department of Aging

Dr. Chang currently leads Ohio Department of Aging’s Analytics & Compliance division, using business intelligence to improve statewide delivery of long-term services and supports.

She is an accomplished leader and trusted advisor in large healthcare, public health, and human service delivery systems for a wide span of governments and national markets. Mostly recently, she was a senior executive and VP for Bethesda LC, a prominent long-term care provider on disabilities. She led all aspects of quality, training, and COVID response for its 3,000 employees nationwide.

She was formerly an assistant health commissioner for the New York City, one of the world’s largest health organizations. She led her team to improve health insurance and safety net services for all New Yorkers. She previously held various operations and quality leadership roles for the State of Ohio to improve access to and quality of care for more than three million Ohioans.

Dr. Chang is a frequent speaker at key industry forums and has served as a subject matter expert at MACPAC, SAMHSA, and CHCS. She earned her Ph.D. and Master of Public Administration from the Ohio State University.

Chris Esguerra, MD

Chief Medical Officer
Health Plan of San Mateo

An experienced healthcare leader, Chris Esguerra, MD, MBA, FAPA, CHCQM has led systems transformation, program evolution, and public/private partnerships leading to outcomes meeting the quadruple aim of improving health, cost effectiveness, enhancing patient experience, and supporting provider well-being. He serves as Chief Medical Officer for Health Plan of San Mateo, a local community plan serving Medicaid and dually eligible Medicare and Medicaid beneficiaries. He also advises nonprofits partnering in healthcare delivery, healthcare startups, and provider groups.

His experience encompasses health care provider and systems leadership, managed care operations, novel payment models, public-private partnerships, and health care transformation. He has led significant efforts around integration of care and services for a variety of populations, holistically addressing social determinants of health in healthcare delivery, and helping people remain and age in the community with appropriate long-term services and supports. He most recently served on a National Academy of Science, Engineering, and Medicine committee that published Integrating Social Needs Care into the Delivery of Health Care to Improve the Nation's Health.

Dr. Esguerra is board certified in both Psychiatry and Health Care and Quality Management and is a Fellow of the American Psychiatric Association and the American Board of Quality Assurance and Utilization Review Physicians. He received his BS in Chemistry and Medical Degree from the University of Southern California. He completed his residency training in Psychiatry at San Mateo County Behavioral Health and Recovery Services Psychiatry Residency Training Program. He also received his MBA in business management from the Isenberg School of Management at the University of Massachusetts at Amherst.

Andy Friedell

COO
The Helper Bees

As COO, Andy helps drive growth and provides strategic direction across The Helper Bees’ products and services, ensuring that the work of the team is properly aligned with the goals of payers, patients and caregivers. He brings over 20 years of healthcare experience to the job. Andy founded healthAlign to help payers better manage a diverse range of services into the home and that business was acquired by The Helper Bees in 2021. Prior to founding healthAlign, he oversaw payer relations, nationwide business development, and large-scale strategic engagements at Maxim, one of the nation’s largest homecare companies. His work driving the product development function there brought about a community-based care management offering that has been shown to reduce readmissions by over 65% while also driving a 35% reduction in in-patient spending.

Andy came to Maxim from Medco Health Solutions where he worked on the development of the Medicare Part D drug benefit, the early launch of the internet pharmacy marketplace and the regulatory environment for mail service pharmacies. Andy began his career as an aide to former New Jersey Governor Christine Todd Whitman.

Karleen Haines

Chief of DEIB & Advocacy
Partners Health Plan/Care Design NY

Karleen is a non-profit executive with 24 years of experience in the field of human services. Prior to joining Partners Health Plan in December 2014, she was Director of Vocational and Employment services at a large non-profit serving individuals with intellectual and developmental disabilities, supporting over 500 adults through programs such as day habilitation, supported employment, and pre-vocational. She was instrumental in developing and growing affirmative business models that support gainful work for adults with disabilities. Karleen has participated on Education and Workforce Development Committees for various disability advocacy groups, served as a Diversity and Inclusion facilitator, and worked as an adjunct faculty at Nassau Community College – teaching an I/DD studies course.

Ms. Haines oversees various initiatives as part of the leadership team for Partners Health Plan and Care Design NY. She champions advocacy efforts for the IDD community alongside members and families, seeking to raise a collective voice for a better future. Karleen also serves as the organization’s DEIB Officer - leading diversity/equity/inclusion/belonging strategies for staff and stakeholders. Recently, she held roles that include Chief of Care Coordination and Chief of Community Relations & Outreach. Karleen serves on the state’s Developmental Disabilities Advisory Council sub- committee on housing. She is a licensed Health Agent in the state of NY; earned a ‘DEI in the Workplace Certificate’ from University of South Florida; and holds an undergraduate degree in psychology and a master’s in management from the State University of NY at Stonybrook.

Seiji Hayashi, MD, MPH, FAAFP

Interim Chief Medical Officer, Community Health Plan of DC
Lead Medical Director for Government Programs
CareFirst BlueCross BlueShield

Dr. Hayashi is Interim Chief Medical Officer for the Community Health Plan of DC and the Lead Medical Director for Government Programs at CareFirst BlueCross BlueShield that serves 3.5 million individuals and groups in Maryland and the Washington metropolitan area.

Dr. Hayashi was a member of the National Academies of Science, Engineering, and Medicine’s committee that published the seminal report, “Transforming Health Care to Create Whole Health: Strategies to Assess, Scale, and Spread the Whole Person Approach to Health.”

Dr. Hayashi is board certified family physician and is an experienced leader in primary care, quality improvement, and health policy at the local and national levels. Prior to CareFirst, he spearheaded health services integration and transformation at two area federally qualified health centers. Hayashi's national health policy experience comes from his role as Chief Medical Officer for the Bureau of Primary Health Care at the Health Resources and Services Administration. He started his career at Georgetown University and at George Washington University teaching public health and conducting health policy research.

Hayashi has received a number of awards and honors, including the Samuel U. Rodgers, MD Achievement Award from the National Association of Community Health Centers. Dr. Hayashi graduated with honors in Studio Art from Vassar College, received his M.D. with Alpha Omega Alpha distinction from the Albert Einstein College of Medicine and completed his family medicine residency training at the University of California San Francisco. He received his M.P.H. from the Harvard School of Public Health while a fellow with the Commonwealth Fund/Harvard University Fellowship in Minority Health Policy.

Kisii Hosack

Interim Director
Colorado Access

Kisii Hosack is an Interim-Director at Colorado Access. She received her Master of Public Health degree from Tulane University with focuses in community health & nutrition and population health. During her time at Colorado Access, she has implemented various digital engagement programs that cover a variety of health conditions ranging from chronic condition management to child and maternal health. Kisii has led the implementation of diabetes management programs which assists with goal tracking and overall diabetes management. Kisii connects with internal and external stakeholders to determine suitable solutions to influence health outcomes within the Colorado Access membership to ensure that members are receiving relevant and applicable health information.

Nikki Hungate, MS, MHA

Senior Leader, Medicare & Government Programs Product Strategy
MVP Health Care

Nikki Hungate, a long-time resident of the Western New York region, currently serves as the Senior Leader of Medicare & Government Programs Product Strategy at MVP Health Care. Utilizing the 17 years of experience in the health plan industry she is accountable for leading a team of product innovators that create and deliver a suite of high-quality government products that address the needs of the community in a customer-centric fashion, placing emphasis on those populations that are most vulnerable and underserved.

Nikki holds a Bachelor and Master of Science in Health Administration from Roberts Wesleyan College. She is currently a doctoral candidate at the University of Charleston in the Executive Leadership program. Nikki has a passion for sharing knowledge, and also serves as an adjunct professor in the health sciences degree programs at Monroe Community College and Roberts Wesleyan College. In her free time, she volunteers as fundraising coordinator for the local Vietnam Veterans of America chapter in Rochester, NY.

Erica Idso-Weisz, MS, LMFT

Jackson Care Connect Care Team Manager
CareOregon Population Health Partnerships

Erica Idso-Weisz, MS, LMFT (she/her) Regional Care Team Manager at Jackson Care Connect (JCC) the Coordinated-Care Organization (CCO) for Jackson County. In this role, she oversees the care coordination efforts across primary care, behavioral/mental health, dental, pharmacy, Non-Emergent Medical Transport (NEMT) and Social Determinants of Health (SDOH) needs. Prior to her current role she was the Behavioral Health Director at Rogue Community Health, a Federally Qualified Health Center (FQHC) serving the Rogue Valley. Prior to transplanting to Oregon, she was the Director of Behavioral Health and clinician at Open Door Health Center serving primarily low-income, under/uninsured patients focused on refugee populations. Providing integrated behavioral health services in primary care is a significant passion. She currently serves on the Medical-Legal Partnership Board of Oregon (MLPO) and has deep commitment to Healthcare-Legal Partnerships. She is committed to integrated, team-based and whole-person care. Her enthusiasm to improving the world continues at home. She and her family are engaged in land conservation, regenerative practices, pollination efforts, food preservation and all things farm life at Itty Bitty Acres in Southern Oregon.

Diane Marrone

Chief of Care Management
Partners Health Plan /Care Design NY

Diane was named Chief of Care Management for Care Design NY on January 1, 2022, when Partners Health Plan (PHP) and Care Design NY, a Care Coordination/Health Home (CCO/HH) headquartered in Albany which provides care management for over 28,000 individuals with IDD, aligned to form one organization to better leverage the care management workforce and strengthen the expertise in caring for people with IDD. For seven years at PHP, Diane served as first, Regional Director, then Senior Director and finally, Chief of Care Coordination. Her leadership ensured enrolled members received high quality supports and services to meet their desired outcomes and needs. She continues to provide unwavering support to Care Managers, so they have the resources required to care for individuals and families enrolled in the CCO/HH or FIDA-IDD plan.

Her career in the IDD sector spans 25 years. She has held varied positions within the non- profit sector serving individuals with IDD from birth through adulthood. Experience prior to PHP includes the Assistant Director for Intermediate Care Facilities at AHRC Suffolk where she managed staff and oversaw operations necessary to fully support individuals with both developmental disabilities and complex health needs.

She earned a Master of Social Work degree from Fordham University and is a Licensed Clinical Social Worker and Certified School Social Worker. She also holds an Executive Education Certificate in Non-Profit Leadership from Fordham University

Traci A. Massie, PMP, MBA, CCHW

Director of Government Programs, Member & Community Outreach and Social Determinants of Health
Optima Health

Mrs. Massie is a Project Management Professional (PMP) and Certified Community Health Worker (CCHW). She earned these certifications because she is an accomplished leader with a 25-year track record of successful strategic and tactical leadership within the healthcare industry.

She specializes in project management, business process optimization and reengineering, and regulatory compliance. She has developed management policies and procedures designed to maintain a transparent and strong operating environment regardless of the size of the organization. Additionally, she has created social determinants of health programming to address health equity and barriers faced by the underserved and worked to foster an environment rooted in diversity, equity, inclusion, and authenticity. She has extensive experience in operations management, corporate culture change, policy and procedure development, and major project management in her positions of Director of Government Programs, Director of Project Management, Product Development Manager, and Contract Manager at Optima Health Plan and Sentara Healthcare. Earlier in her career, Mrs. Massie was Assistant Finance Director for the Museum of the Confederate (Now known as the American Civil War Museum) in Richmond, VA.

With an unwavering commitment to excellence, she promotes thought leadership and innovation in her approach to tasks. She has expertise in leading and implementing enterprise-wide initiatives, demonstrated the ability to instill a common goal and develop a balanced team based on trust and mutual respect. Mrs. Massie has a collaborative leadership style with highly effective planning, organizational, and communication skills, which drive solutions and results.

Mrs. Massie has a Bachelor of Arts degree from the University of Virginia and a Master of Business Administration from Old Dominion University. She is currently pursuing a doctorate degree in Business Administration.

Believing in creating strong communities and being a conduit of opportunities, she serves on the Board of Directors of the Virginia Certification Board and the University of Richmond Customer Experience Program Advisory Board. She is the Co-Chair of the Diversity, Equity, and Inclusion Council for Optima Health. She is a member of Alpha Kappa Alpha, Sorority Inc. (Past Chair of the Audit Committee & Past Financial Secretary), a member of The Links, Inc. (Past Editor of the Newsletter), and an active member in her church (Pre-K thru 1st grade Sunday school teacher and ministry leader of the Culinary Arts Ministry). She has also served as the Past Co-Chair for the United Way Fundraising Campaign for Optima Health Plan, Norfolk, VA, and Past Co-Chair for the Major Gift Donor Fundraising Committee for the Capital Campaign for Grove Baptist Church in Portsmouth, VA.

Mrs. Massie is married to Michael Massie and has been for twenty-seven years. Mr. and Mrs. Massie have four children, Michael a law student at Howard University, Taylor a law/business student at Golden Gate University, Kennedy a student at Spelman College studying biology and Caroline, a student at Morgan State University studying business. In her free time, she enjoys meditating, doing hot yoga, eating good food, and spending time with family and friends. She loves to cook, travel, read, and enjoys all types of music. Additionally, Mrs. Massie enjoys mentoring and coaching aspiring leaders and believes in community service.

Jim Milanowski

CEO
Genesee Health Plan

Jim Milanowski has over 22 years experience in the management of mental health, substance abuse, behavioral health managed care and medical care coverage programs. Mr. Milanowski currently serves as the President and Chief Executive Officer of the Genesee Health Plan (GHP), administering a community based indigent health care plan. The health plan has covered over 70,000 Genesee County residents since 2001. Since the start of enrollment into Affordable Care Act in 2013, GHP has conducted outreach and enrollment sessions with over 15,000 Genesee County residents. The health plan received the 2015 Pinnacle Award from the Michigan Association of Health Plans for this effort. As a strong advocate, his expertise includes working to reduce racial disparities, uncompensated care, and the impact of chronic disease. During his leadership, Genesee Health Plan has received the national quality award from URAC for Best Practices in Patient Empowerment and Protection, the Greater Flint Labor Council's Community Partnership Award and the Robert M. Pestronk Excellence in Public Health Award. He is a founding member of the Health Net Collaborative, and a member of the Greater Flint Health Coalition Access, Dental and Medical Group Visit Committees. He is the Treasurer of the Michigan Association of County Health Plans and is on the Board of Directors for the Genesee Community Health Center. Mr. Milanowski received his Bachelor of Arts degree in Psychology from Spring Arbor University and his Master's of Science degree in Clinical Psychology from Eastern Michigan University. He is a limited-licensed psychologist in the state of Michigan, and has extensive counseling experience with adult, child, and adolescent populations.

Kate Miller

Whole Health Director
Anthem Blue Cross and Blue Shield Medicaid in Kentucky

Kate Miller is the Whole Health Director for the Kentucky Medicaid Plan of Elevance Health. She is a licensed clinical social worker and certified case manager with over 25 years’ experience working in the mental health sector. Kate earned her Bachelor’s Degree in Psychology from Bellarmine University and a Master’s Degree in Social Work from the University of Louisville. Since 2014, she has been working specifically in managed care, overseeing behavioral health case managers, quality improvement teams and most recently population health strategies for Medicaid beneficiaries in Kentucky.

Kate brings her passion for seeing unique solutions to overcome barriers that impact health care outcomes. A self-proclaimed ‘data geek’, she uses data driven informatics to design and implement programs that seek optimal health outcomes for the members that Elevance Health has the privilege of serving.

Alan Rice, LCSW

Population Health Specialist, Select Health SNP
VNS Health

Alan Rice graduated Kean College of NJ in 1977 with a BSW degree and went to work for the NYC Depart of Education as a Drug Counselor in a School Base Drug Prevention Program. In 1980 he went to work at Beth Israel Medical Center at the Bernstein Institute as a social work assistant on a male drug detox unit. During this time Alan entered the first PEP program in the country at WSSW to be able to obtain his MSW which he did in June of1983. In July of 1983 he accepted a transfer to the Medical/Surgical Division of the Beth Israel Department of Social Work. In August of 1983, he was asked to become one of the first dedicated hospital AIDS social workers which he accepted. Alan has been involved with the HIV/AIDS since, providing social work services as well as having a progressive career as a supervisor, manager and Director of AIDS social workers in both a hospital and nursing home setting. Alan is presently the Population Health Specialist for VNSHealth, Select Health, a HIV Medicaid Manage Care Special Needs Plan, one of only three in NYS.

Alan is an adjunct professor at WSSW teaching an Addiction course, as well as teaching at Touro College School of Physician Assistant. He has served on a variety of NYC and NYS committees around making services better to the HIV and AIDS population as well as the Substance Abuse population.

He was the first President on the board of Professional Association of Social Workers in HIV and AIDS and remains an active member.

Tabitha Ross

Health Equity Director
Anthem Blue Cross and Blue Shield Medicaid in Kentucky

Tabitha Serves as the Director of Health Equity for Anthem Blue Cross Blue Shield Kentucky Medicaid. She received both her Bachelor of Arts in Sociology and master’s degree of Social Work from the University of Kentucky. She is a Certified Social Worker, Certified Case Manager with the National Commission of Case Management, as well as a member of the National Association of Social Workers. She has 16 years’ experience in various settings of population health management. Tabitha has a passion for serving others and advocating for equitable access to health for all individuals. Her goal is to improve individual access to systems and services which will help people to achieve the most optimal healthy versions of themselves- not only at the doctors’ offices but in the communities, they live, work, and play in.

Joann Sciandra, MHA, BSN, RN, CCM

Vice President, Care Coordination and Integration
Geisinger Health Plan

Joann Sciandra MHA, BSN, RN, CCM is the Vice President of Care Coordination and Integration at Geisinger, one of the nation’s largest health care organizations. In her role, Joann is accountable for the oversight of outpatient Care Management services, Proven Health Navigator® (PHN) (Medical Home), Special Needs Unit.

Joann is charged with managing medical trends, designing, implementing and administering best practice disease and case management programs, collaborating with Geisinger’s Community Medicine and other provider groups in the clinical transformation. Joann is also responsible for the oversight and implementation of ProvenHealth Navigator®, leveraging continuous quality improvement, driving and promoting services that are patient-centric. Prior to her promotion to Vice President, Joann held the role of Associate Vice President of Population Health with a focus on outpatient community services. In this role, she was integral in the start-up, maintenance and providing direction to the nurse case managers within the ProvenHealth Navigator ® program at Geisinger Health Plan.

Joann earned her Master of Health Care Administration Degree from Grand Canyon University, and her Bachelor of Science in Nursing Degree from Wilkes University. She is also a Certified Case Manager. Joann has been a co-author for several publications and has presented nationally in Singapore regarding Medical Home and Case Management.

Cameual Wright, M.D., MBA

Vice President, Market Chief Medical Officer, Indiana Market
CareSource

As the Vice President, Market Chief Medical Officer for CareSource Indiana, Dr. Wright oversees the development and implementation of all clinical policies, procedures and operations, ensuring adherence to regulatory and care standards. She is responsible for fostering effective relationships with healthcare providers, state agencies and community- based organizations to improve the health and well-being of both members and the community.

Prior to joining CareSource, Dr. Wright practiced obstetrics and gynecology in Indiana for 15 years and has held multiple clinical leadership positions. She continues to passionately advocate for improvements and equity in maternal and infant outcomes, serving on multiple local and national boards and committees, including the Indiana Perinatal Quality Improvement Committee, the Indiana Maternal Mortality Review Committee, the March of Dimes, as a Maternal and Infant Health Expert with the Centers for Medicare and Medicaid Services (CMS) and most recently, as the Chair of the American Diabetes Association Women's Health Initiative Scientific Advisory Committee. A vocal proponent of health equity, Dr. Wright dedicates both time and talent to efforts aimed at mitigating health disparities in Indiana and across the nation. She has spearheaded multiple equity initiatives at CareSource, including the CareSource Re-entry Program, recognized by the Indianapolis Business Journal as a “Healthcare Hero” in community achievement. Dr. Wright has steered the development of both internal and external committees focused on ensuring that every individual has an opportunity to achieve their full health potential, regardless of how they identify.

Dr. Wright has been tapped by numerous local and regional media outlets to provide expert perspective on current events that are impacting the health of CareSource members and the community, including the infant formula shortage, childhood vaccinations, women’s health, re-entry,

Jamie Zajac, DC

Director, Care Management
Colorado Access

Jamie Zajac, is the DC the Director of Care Management at Colorado Access, a non-profit health plan specializing in the integrated management of populations enrolled in Medicaid and CHP+. In her role, Jamie supports the care management department in a variety of ways including, but not limited to developing and implementing clinical care management interventions/programs to ensure that contract deliverables and company strategic goals are met, supporting care management staff, and working closely with both internal and external partners to identify and mitigate system barriers to ensure members have access to quality and equitable services. Jamie received her Bachelor of Science degree from Colorado State University in Health and Exercise Science, and her Doctor of Chiropractic from Logan University in Missouri. Jamie has over 17 years of experience in healthcare and has worked in a variety of settings including: corporate fitness/health promotion, hospital- based education, and outreach programs at the St. Louis Children’s Hospital, and disease management programs in the private health insurance sector. Jamie enjoys reviewing clinical data of large populations and creating programs to look at the whole person, to ensure the right intervention is provided to our members at the right time.